Shipping Policy
At 【请替换：店铺名称】, we are committed to processing and delivering your orders promptly and reliably.
Order Processing
All orders are typically processed within 1-3 business days after payment verification. Please note that processing times may be longer during peak periods, holidays, or promotional events.
Shipping Time
Once processed, shipments generally take 7-12 business days to arrive. Actual delivery times may vary based on destination, carrier performance, customs clearance, and other external factors beyond our control.
Shipping Fees
Shipping fees are calculated and displayed at checkout based on your delivery location and chosen shipping method.
Shipment Tracking
If tracking is available, shipment tracking details will be provided via email once your order is dispatched. Please allow some time for tracking information to update with the carrier.
Returns and Refunds
We accept returns within 14 days of delivery. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Once we receive your returned item and verify its condition, refunds will be processed within 5-10 business days to the original payment method.
Order Cancellations
Orders can be cancelled within 12 hours of purchase. Please contact our customer service promptly at 【请替换：客服邮箱】 to request a cancellation.
Delivery Delays
We are not responsible for delays caused by weather, transportation issues, customs, or other circumstances beyond our reasonable control.